horrible staff treatment marred our family trip with a dog

Room was clean and spacious.

Families, maybe think twice

I checked in without a hitch, the front desk guy was friendly, and the room was big enough for my family. Had no major issues with the cleanliness, it was decent enough.

But at the end of the day, it wasn’t cheap.

The location allowed easy access to nearby restaurants and Walmart, which was super convenient. The room was spacious and clean, making it comfortable for my stay. The 24-hour coffee in the lobby was a nice touch. However, the front desk staff did not seem very friendly or helpful, which affected the check-in experience. I noticed some stains on the sheets that could have been addressed better. The shower had hair in it, which was quite off-putting. Also, the noise from the other rooms was annoying, especially at night. It didn’t feel very private. Overall, I'd suggest improvements in cleanliness and staff friendliness.

While the room was clean and spacious, it lacked some promised amenities. The fridge wasn’t cold, and customer service was hit or miss. I appreciate the staff's effort, but overall experience could use significant improvement, especially regarding room functionality and support.

I had a great stay. The room was clean and spacious. The front desk staff was friendly and helpful. Coffee was available in the lobby 24/7. Great location with restaurants nearby. 😊

The suite was spacious and clean, conveniently located near restaurants and Walmart. Coffee was readily available in the lobby, and the front desk staff were friendly. However, loud disturbances from the hallways and parties disrupted the peace.

my stay at red roof inn plus was really nice. the suite was spacious and clean, with a comfy bed. the lobby looked great too, and there’s coffee available 24 hours! the location is perfect, with restaurants and walmart nearby, making it super convenient.

would recommend

My previous stay in bessmer was okay, but this time at red roof inn plus was way better. The room was super clean and spacious. The comfortable king bed made for a relaxing night. The convenient location with nearby restaurants.

pool was closed during my stay

Comfortable Stay with Room for Improvement

Our family enjoyed a spacious suite with a cozy king bed. The staff were friendly, especially the lady at breakfast, but the amenities need attention. The pool’s closure was disappointing. For future guests, consider requesting an upper floor for less noise and check for functionality of amenities.

I appreciated the clean and spacious suite, with ample room to move around. The lobby was welcoming, featuring cozy seating areas and 24-hour coffee service, making it easy for us seniors to relax and enjoy during our stay.

Improved soundproofing would enhance the visiting experience.

Room needed better cleaning, especially the bathroom. Staff friendly, with a nice pool area for relaxing.

The pool area is a great spot for relaxation. I enjoyed the clean and comfortable king room during my stay.