Country Inn & Suites By Carlson, Bessemer, Al

Room next to housekeeping room and door banging constantly from early morning as housekeepers came in and out.

Everything in my room was very clean and neat. The employees at the front desk were respectful and understanding. My stay was excellent.

There wasn't enough shampoo and our batteries in our remote were dead.

The bed was comfortable and the whirlpool tub was a plus

I had to clean the tub out when i checked in

The cook that was on duties during my stay did an excellent job of taking care of the preparation an bring out the food an the food tasted wonderful he did his job very well an still had very good customer service... He desire a thank you.

the front staff morning staff for my stay was very rude n none professional at all her name was TK she says no politeness her attuide an the way she talked to me was very impolite she walked around the lobby an breakfast area with her cell phone in her hands texts its was not a pleasant stay at all there was no sleep people running up an down the halls an the sheets had hair on them an the bed was so uncomfortable.

Clean room, comfortable beds, close to restaurants, freeway.

The receptionist brought small kids and let them run around the gym while I was working out, dangerous at best. Kids should not be there unattended. NO sanitary wipes on the gym for you to wipe the machine after working out.

Was checked to room on 3rd floor. In morning when going down to check out elevator was not working. Had to walk down 3 floors of stairs carrying my luggage..

The staff was very welcoming and helpful. The room was clean and the bed was great.

During this time of 'questionable food sources' I would like to have seen REAL eggs at breakfast, instead of the pre-portioned microwaved choice we had. Also toast instead of biscuits would have been nice, and sweet tea instead of coffee.

The room was clean. I can't think of anything else to say.

First I did not get the room I reserved. I reserved a king with Whirlpool bath but had to take a regular king because supposedly the Jets were not working. Then the pool area was filthy there were towels all on the ground the hottub was dirty and there was a broken window in the pool room. The common though we're neat they did not have that clean feeling.

The faculity has potential to be really nice

My room was a handicap room which wasnt a problem,the problem was it must not have been used in a while bc it was very dusty&I could tell mainteance had been working at some point bc some type of white dust was everywhere.My son had an asthma attact.When I called to report these issues to front dust I was hung up on 6times.I call the hotel with coperate on the line&was hungup on again.Someone was suppose to contact me but never have.I have pictures of all the dust along with paint&some type of blk termites that we killed.

The staff was outstanding and the room was comfortable and very clean.

Breakfast was fair.

I stayed in the king suite which was very nice. The lady at the front desk was very humbling.

There wasn't a thing I dislike during my stay

Location & cleanliness

T.V. wasn't operable the first night. My rate was suppose to be prorated for the first night but wasn't.

The front desk clerk waa awesone.

Housekeeping knocked on the door 2 hrs before check out.

Our room was convenient to the parking lot and the pool.

Nice hotel in a good location (off the interstate).

The room had a bad odor but I guess it was from what they cleaned the rooms with.